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Privacy policy

At Qmeix (qmeix.com), we take your privacy very seriously. We are committed to protecting your personal information and will only collect, use, and store your data in accordance with this Privacy Policy.

1. Personal Data Collection
You can browse qmeix.com anonymously without providing any personal information. We cannot identify you unless you register an account or log in.

We do not sell, share, or trade our customers' personal information with unverified third parties. Personal data collected online is used strictly within our corporate group and with trusted partners for the sole purpose of fulfilling your orders.

When you set up an account on qmeix.com or place an order, the basic personal information we may collect includes:

  • Full Name
  • Delivery Address
  • Email Address
  • Contact Phone Number
  • Date of Birth (Optional)
  • Gender (Optional)

2. How We Use Your Information
The personal data we collect from you will be used for the following purposes:

  • To process and ship the goods you purchased on qmeix.com.
  • To provide updates on your delivery status and offer customer support.
  • To verify and process your online payment transactions securely.
  • To manage and maintain your registered account.
  • To audit data downloaded from our website and improve site performance.
  • To send you promotional materials and relevant product updates (only if you have opted in to receive such communications).

3. Third-Party Disclosures
To facilitate the delivery of your order, we may need to share essential details (such as your name, address, and phone number) with trusted third parties, including courier companies or suppliers.
Note: In some cases, logistics providers or customs authorities may require your ID number for customs clearance and export verification.

Aside from our delivery and payment processing partners, we will not share your personal information with any other organizations. In exceptional circumstances, Qmeix may be required to disclose personal data if required by law, or if there is a reasonable belief that disclosure is necessary to prevent threats to life, health, or for law enforcement purposes.

4. Account Security
For security reasons, we do not store your full payment information directly on our servers. You can access your order history, manage personal addresses, and update subscription preferences by logging into your account. It is your responsibility to keep your account password confidential and not share it with unauthorized individuals. We cannot assume responsibility for the misuse of your password.

5. Data Security Measures
Qmeix ensures that all collected data is stored securely and confidentially. We protect your personal data by:

  • Restricting internal access to personal information.
  • Maintaining advanced technology systems (such as firewalls and encryption) to prevent unauthorized computer access.
  • Securely destroying your personal data when it is no longer needed for any legal or business purpose.

We utilize 128-bit Secure Sockets Layer (SSL) encryption technology to process your financial data securely. This is a rigorous industry-standard safety measure designed to keep your transactions safe.

6. Computer Data Collection (Cookies & Logs)
When you visit qmeix.com, our servers automatically record information that your browser sends. This data may include:

  • Your computer's IP address
  • Browser type and version
  • The web pages you visited before coming to our site
  • The specific pages you browse on qmeix.com
  • Time spent on those pages, items searched, and access dates/times.

This information is collected for statistical analysis to help us evaluate and improve our website, products, and services. It is anonymized and will not be linked to your personally identifiable information.

7. Changes to the Privacy Policy
Qmeix reserves the right to modify or update this Privacy Policy at any time. Any changes will be published directly on this page.

8. Contact Us & Complaints
We value your feedback. If you have any questions, comments, or if you believe Qmeix has mishandled your personal information, please contact us immediately:

  • Email: service@mail.qmeix.com
  • Phone: +86 15581943681
  • Company Name: Yongji City Lulu Information Technology Co., Ltd.
  • Company Address: Room 601, Unit 3, Building 5, Hongfu Jiayuan, Chengbei Street, Yongji City, Yuncheng City, Shanxi Province, 044599, China